Elster Solutions, LLC is now Honeywell Smart Energy!

Elster is now part of Honeywell, a diversified technology and manufacturing leader, serving customers worldwide
with aerospace products and services, control technologies for buildings, homes and industry, turbochargers and
performance materials. Honeywell is now integrating Elster and all its affiliates into its Honeywell Process Solutions
and Environmental & Energy Solutions business units.

Honeywell Smart Energy Online Customer Services (OCS) provides online tools and services that allows users to manage their business processes with Honeywell Smart Energy. We encourage all customers to use our online services.
Forgot your password? Please contact your sales support specialist directly for assistance.
Please log in to use these tools and services.

The following tools do not require logging into the site.

  • Product Lead Time (NEW!)
  • Order Tracking
  • Return Materials Authorization form
  • Documentation Library
  • And more!
  • IL Docs (Installation Guide Library)
  • Request Technical Support
    Please contact your sales support specialist directly with all other support requests.
  • Use this link to request your own ID and password, or contact your Honeywell Smart Energy support specialist directly for assistance.